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Fri 12 June 2009, 08h22

It's the small things that Count for Customers

Recently, one of our customers in Malawi was having trouble cooling the pipe in his vacuum chamber on his pipe extruder. The problem was traced to the set of damaged water spray nozzles.

Replacement parts were not readily available in the country and MMTS sourced new nozzles from our suppliers and shipped them to the client in record time.

The client was ecstatic and responded, "Thank you very much for getting these [nozzles] for us. Pipe cooling has now improved and production speed too!".